Thanks so much for visiting us, please take a bit of time to familiarise yourself with our Privacy and Cookie Policy.

1. Introduction

Welcome to Cajigo’s privacy notice. This document explains how we protect your personal data. Whenever you interact with Cajigo online, in person, or through other channels, we describe our methods of collecting, using, storing, and sharing your personal data in compliance with applicable laws, regardless of your location.

In this Privacy Policy any references to ‘Cajigo’ or ‘us/we/our’ mean Indigo RM Limited and all other trading names used by us.

For any questions, or to exercise your rights, please contact our Data Protection Officer (DPO) at Indigo RM Limited (see details below)

Data Controller

Indigo RM Limited (Company No. 09115722) is the Data Controller for companies or entities or trading names within the Indigo RM Limited group.

Registered office: Unit 14 Londonderry Farm, Willsbridge, Bristol, United Kingdom BS30 6EL email: admin@cajigo.com

2. Personal Data We Collect

We collect and process information about you whenever we have an interaction. This information may be provided directly by you or through third parties, such as Google or social media platforms. Additionally, data may be gathered using cookies. Please refer to our Cookies Policy for more information.

You generally supply most personal information directly, whether in person, by phone, mail, web forms, contracts, or surveys. However, we may also receive your personal data from;

Companies and trading names within our group and relevant third parties with your consent
Systems for accessing premises, including entry registers and CCTV where applicable for example Cajigo events held at a sponsor location
Referrers with your consent, for example mentees and mentors

The personal data we may process includes:

Basic and Contact Information: Name, address, email, phone number, age, gender etc.
Special Category Data: We may process sensitive data such as racial or ethnic origin, health (e.g. disability) data etc. but only if we must do so
Financial Data: Payment details, transaction history and identity verification
Professional Data: Job title, employer and professional relationships
Technical Information: Browsing data, IP address, social media interactions, device identifiers and login activity
- User Account Data: Profile name, password, purchase history, subscriptions, consents and communication preferences
- Image Data: Security footage, images you may upload for sign up processes and profiles or images you send on our feeds and chats, public event photos etc.

3. How We Use Your Personal Data: Purpose and Lawful Basis

We may process your personal data for various purposes, each supported by a lawful basis to guarantee our operations run smoothly and that your rights are protected. Our key processing activities include:

Onboarding Members, New Candidate Sign Ups and Account Management:
We register new users, members, customers and clients and we create user profiles and accounts to maintain accurate records and update information as needed. This processing is necessary for providing you with our services and performing contracts and our legitimate interest in keeping our user and customer records current.

Communication and Relationship Management:
We may need to send you emails and notifications, respond to queries and manage our customer service or support interactions. Our essential communications with you are based on providing our services to you and legal obligations, while marketing communications are sent based on your consent or our legitimate interests.

To Provide Products and Services:
We process orders, manage payments and deliver products or services. This is essential for performing our contract with you and is supported by our legitimate interests such as receiving payment.

Product Improvement and Business Development:
We use data analytics to enhance and improve our offerings to you, tailor recommendations and analyse feedback. This processing is based on our legitimate interests in continuous improvement and development of our Cajigo career development programs and other services.

Operational and IT Support:
To administer and protect our business, we perform activities such as system maintenance, troubleshooting, fraud prevention and compliance with legal and statutory regulations. This processing is vital to our operational integrity and is driven by both legal obligations and legitimate interests.

Participation in Surveys, Competitions and Other Engagements:
We may process data to enable participation in surveys, prize draws or competitions. This is based on your consent or our legitimate interests in engaging with our users and clients.

Processing Special Category Data:
We only process special category data such as health information (e.g. disability) when it is necessary (for example to try and ensure any event facilities or meeting requests can cater for you) and in line with Article 9 of the General Data Protection Regulation. If we rely on your consent, it must be specific, and we implement ongoing technical and organisation measures to safeguard your data. Where another lawful basis applies such as vital interests or a legal obligation, we record it and adhere to strict protections. In all cases, we handle sensitive information securely, lawfully and transparently.

Cookie Usage and Online Behaviour Analysis:
We use cookies and similar technologies to enhance website functionality, analyse user behaviour and support marketing efforts. This processing is carried out based on your consent (for non-essential cookies) and our legitimate interests.

AI-Assisted Tools and Automations:
We incorporate AI-based functionalities (such as Microsoft 365 Copilot) to streamline internal processes and improve efficiency. This usage does not involve automated decision making that produces legal or similarly significant effects on individuals. We rely on our legitimate interests in optimising workflows and ensure safeguards are in place to protect any personal data processed by these tools. If we or a third party use automated decision making tools (e.g. analysing CVs for job applications) you have the right for a human to look at your application to ensure a fair selection process.

4. Sharing Your Personal Data

To manage our relationship with you we will share your information with the following:

Any Cajigo group companies or trading names of Indigo RM Limited
Trusted third parties – this will include technology providers and business partners, agents, sponsors, referral partners who may introduce you to us, data analytics / hosting vendors, event hosting partners, schools, mentors, legal advisors, accountants and other professional advisors and donors. We only share the details that are necessary (e.g. your name and contact information so that a mentor can provide one to one mentoring to you)
Regulators, government bodies or other parties if required for audits, compliance or in the event of a merger or reorganisation
Law enforcement authorities whenever mandatory

Your data is only shared with third parties who be believe can adhere to secure processing and privacy law compliance relevant to you. We will not knowingly or automatically sell or share your data with third parties for their own marketing purposes.

5. International Data Transfers

To provide our services to you it may be necessary to transfer personal data across national borders. International data transfers are subject to special rules governed by the principals of data protection laws. Whenever we transfer your data internationally, we will do so implementing special safeguards such as:

Adequacy Decisions: Personal data is transferred to countries recognised by the European Commission for adequate data protection
Standard Contractual Clauses (SCCs): For transfers to countries without an adequacy decision approved SCCs are used to provide legal safeguards
Inter-Group Data Transfer Agreements (IDTAs): Where required IDTAs are implemented to ensure consistent data protection standards.

We may transfer your data internationally:

To communicate with you or with developers or suppliers outside the EEA/UK
When our services and products have an international aspect.

Our interactions with you on platforms such as Facebook, Instagram, X or LinkedIn may involve transfers to data centres outside of your home country. We use global software, cloud services and IT resources including AWS and Microsoft 365 and which may process data in worldwide data centres.

We use Google Analytics and other cookies to understand how you use our website and services and to improve your browsing experience and other services. This involves sending data to Googles servers, which may be located in other countries.

We request your explicit consent for the use of cookies, allowing you to choose which types of cookies you consent to (e.g., necessary, marketing, functional, statistical). Please note that declining cookies may affect website functionality.

6. Keeping Your Data Safe

Cajigo takes the protection of your personal data seriously. In conjunction with our trusted third-parties safeguards and procedures, we implement appropriate security measures, controls and technical and organisational measures to prevent data from destruction, loss, alteration, communication, or any form of malicious access.

Where we contract with third parties or suppliers, we may conduct data protection audits and have binding data processing agreements if required. Our partners will process your data strictly according to our instructions and ensure the protection of your data rights. Personal information will be kept confidential and appropriate security measures to safeguard your data are put in place.

We have processes in place to react immediately to a data security breach incidence or suspicion. If necessary, we will notify you of it as well as the relevant data control authority in accordance with current regulations.

Please kindly note however, that while we take significant measures to protect your data, transmitting information to us may not be entirely secure, and you do so at your own risk.

7. Data Retention Periods

We will keep your personal data throughout the duration of our relationship with you unless you inform us otherwise. After that we will only retain the necessary data to meet any legal or regulatory obligations that apply. When none of those reasons remain, we can securely delete the data or render it anonymous.

Examples.

Enquiry data that does not lead to user take up /purchase is stored for a reasonable period from last interaction, then erased or anonymised
Sales and invoicing records etc. are held for periods required by law – usually six to ten years

We will review these retention rules regularly and update them if laws or business needs change.

You may request for us to delete your personal data at any time. Please see section 8 below.

8. Your Data Protection Rights

You may request to exercise your Data Protection Rights. You can enforce these rights by contacting us via email to admin@cajigo.com or by sending a written request to;

The DPO
Indigo RM Limited
Unit 14, Londonderry Farm
Willsbridge
Bristol
United Kingdom
BS30 6EL

When making a request to exercise your rights, please clearly state your request and specify the personal information you are concerned about or wish to know about. Before we can comply, we will need to verify your identity to process your request.

We will always try to handle your requests with undue delay once we receive your request and have confirmed your identity and typically within 30 days for GDPR and UK GDPR requests, or 45 days for requests under the California Consumer Privacy Act (CCPA).

Your data protection rights under the GDPR are:

Right of Access: You can request information about your personal data being processed and obtain a copy of it.
Right to Rectification: You can correct any errors or update incomplete data.
Right to Erasure: You can request the deletion of data that is no longer necessary, was collected unlawfully, or if you withdraw your consent.
Right to Restriction of Processing: You can request the limitation of how your personal data is processed in certain circumstances.
Right to Data Portability: You can receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
Right to Object: You can object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
Right Not to be Subject to Automated Decision-Making, including profiling: You can object to decisions made solely on automated processing, including profiling, that significantly affect you.
Right to be informed: You have the right to be informed about the collection and use of your personal data.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
- Right to Lodge a Complaint: You can lodge a complaint with a supervisory authority if you believe your rights have been violated.

Data subjects based in the US have the right not to receive discriminatory treatment for the exercise of their privacy rights conferred by the CCPA and the right to opt-out of the sale of personal information. Cajigo will never knowingly exchange your personal data for money unless it there is a legal basis, buy-out, merger or sale of the business to a third party.

Please note that these rights are not absolute. They are enforceable under certain circumstances. We may therefore not always be able to fulfil your request and may continue to process your personal information to the extent required or otherwise permitted by law, particularly in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

In the UK the relevant authority is The Information Commissioner’s Office (ICO) – Water Lane, Wycliffe House, Wilmslow, Cheshire SK9 5AF, UK.

https://ico.org.uk

9. Opting Out

If you currently receive marketing emails from us and no longer wish to do so, you can unsubscribe within any such email by clicking on the ‘Unsubscribe’ button embedded in our marketing emails. This opt-out will not apply to personal information provided to us as a result of a product/service purchase, service / product experience or where otherwise permitted by law.

You can choose to decline non-essential cookies on our website.

If you decline cookies, please note that some parts of our website may not function properly and we may not be able to offer services that we believe may be beneficial to you. For more information about our cookies, please see our Cookies Policy.

10. Cookies and Other Technologies

Cajigo website(s), online services and applications may use “cookies” and other technologies like web beacons. These technologies are used to better understand our users, improve security and help measure the effectiveness of our marketing or adverts.

Please note that declining cookies may affect website functionality.

11. Privacy of Children

Cajigo does not knowingly collect any personal data directly from anyone under the age of 13. All Cajigo relationships that support children are directed to and are communicated with parents, schools and guardians (which includes teachers) only. If you are a parent or guardian and become aware that your child under the age of 13 has provided us with personal data, please contact us at support@cajigo.com and we will work with you to address the issue.

12. Accessing our site(s) Globally

This site is owned by us and we operate from the United Kingdom. If you are visiting the site from a country other than the United Kingdom, your communication with us will result in transfer of personal data across international borders. We will only process your personal data with your consent, to perform a contract, to comply with legal obligations, or where we have a legitimate interest. These legitimate interests include administrative activities and complying with your requests.

Our Cookie Policy

1.Introduction

A cookie is a file that is downloaded to your computer when assessing certain web pages to, among other purposes, ensure the correct functioning of the web page, allow faster access to the selected service, store and retrieve information about user navigation, the device used and to recognise users who are returning to our website. Cookies do not provide references to personal data unless this is expressly authorised by the user.

Our website uses its own and third-party cookies.

2. Cookies Affected by Regulations and Exempt Cookies

In accordance with the EU Directive, Cookies which require user informed consent are marketing cookies, statistical / functional cookies and affiliation cookies but not those of a technical nature and those which are necessary for the operation of the website.

3. How to Clear Cookies which are Already Installed on your Browser

You can clear any cookies that may already be installed in your browser by changing your browser settings to erase cookies from your computer’s hard drive, block all cookies, or receive a warning before a cookie is stored. Please check your internet browser’s instructions to learn more about these functions.

You should note and be aware that you may lose some of the functionality of this website if you do not allow cookies.

To find out more about cookies and how to manage and/or delete them, please visit About Cookies https://www.aboutcookies.org.uk or All About Cookies https://www.allaboutcookies.org for further info.

4. Cookies Used in Our Website

4.1 Necessary / Essential Cookies
Necessary cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. We process necessary cookies based on our legitimate interest in providing a functional website and are required to activate the core functionality of our service.

4.2 Functional Cookies
These technologies enable us to analyse usage behaviour in order to measure and improve performance.

4,3 Marketing Cookies
These technologies are used by advertisers to serve ads that are relevant to your interests

Remember, you can manage and update your cookie preferences whenever you like (see section 1).